Welcome, we hope you have a very pleasant and comfortable stay in our apartment.


Please note that the apartments are non-smoking throughout. Ashtrays are placed outside on the terraces for your convenience. We advise that open flames such as candles can trigger the fire alarms and smoking indoors will certainly activate them.  Smoking indoors is now a criminal offence and if there is evidence of such activity you will be asked to leave the premises immediately without any compensation.


Check out time is by 1100 hours on the day of departure.


Parking is available on street and in all the council car parks situated around Ventnor. There are a couple of free car parks but most require payment either by cash or card at a pay machine.


The council now also offer phone payment, and you can buy tourist parking permits which allow you to park in any of the car parks around Ventnor and in all the other towns around the island.


General Apartment Information


  • The apartments are centrally heated via a combi boiler and both water temperature and heating are pre-set. Beware the water can get quite hot in the kitchen.


  • To control room temperature just adjust the thermostat to what ever you require


  • The kitchen is fully equipped with microwave, dishwasher, fridge and cooker. Instructions for these are included in this pack. Please ensure that when preparing food that you use the chopping board provided.


  • There is a fire blanket on the wall


  • The fridge has an ice box (we have put fresh milk in the fridge), and on the work top you will find tea, coffee, sugar, salt and pepper together with complimentary biscuits.


  • Our rubbish is collected and sorted by Biffa, so there is no need to separate your rubbish, except for your cans and bottles which go in the black boxes next to the Biffa bin.


  • Your bedrooms have TVs, both with DVD/CD capability. They can also connect to various games consoles and other media devices.



  • Please do not put non-biodegradable material such has wet wipes down the toilet.


  • Outside there are three levels all for your use as you wish. Smoking is allowed outside and ashtrays are provided. The BBQ should only be used on the BBQ stand and not transported to any other area.


Useful Information


If you should need to see a doctor Grove House Surgery is located in Albert Street, approximately 50 yards from this guest house. A member of the reception team is on duty to receive calls from 8.00am — 6.30pm each weekday. Telephone 01983 852427


Out of hours care is provided before 8am and after 6.30pm on weekdays and at weekends. If you have an urgent medical problem which cannot wait until surgery

re-opens, a duty doctor can be contacted by telephoning:      0845 6031 007 and St Mary's Hospital is located in Newport, telephone number is: 01983 524081


If you need a pahamacist Boots can be found on the High Street in Ventnor both can.

Boots — telephone number           01983 852147


For telephone medical advice please ring NHS Direct on        08454647


The Samaritans can be contacted on      01983 521234